Refund policy

Refund Policy

Last Revised: January 8, 2025

MetaboliK generally does not offer refunds for unused portions of your membership. However, we may consider refunds in the following exceptional circumstances:

1. Service Unavailability: If we are unable to provide the services as described for an extended period due to technical issues on our end.
2. Billing Errors: If you were erroneously charged multiple times for the same billing cycle.
3. Cancellation Requests: If you cancel your subscription within 48 hours of your initial sign-up and have not yet had your first consultation. Processing fees may apply.

All refund requests will be evaluated on a case-by-case basis. To request a refund, please contact our customer support team at info@metabolikhealth.com